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Scalable, secure cloud platform

Neota is a Platform-as-a-Service (“PaaS”). All elements of the platform are provided and managed by Neota Logic.

Customers can request hosting at Amazon Web Services or Microsoft Azure in any region where those services are available. Technical and organizational controls are in place to assure compliance with the European Union General Data Protection Regulation (“GDPR”) and other data sovereignty requirements.

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Performance

NLS is configured for high availability, fault tolerance, automatic failover, and easy scaling to assure good performance at high levels of use. All elements of the Neota Logic service are redundant and can be replaced or expanded as needed without service interruption. Applications can support very large numbers of users and sessions. Additional capacity can be added in minutes.

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Neota managed databases

Data is encrypted in transit and at rest. With the Neota Hybrid Cloud Option, customer data may be stored (1) in Neota-managed databases in our Virtual Private Cloud (“VPC”) at AWS or Microsoft Azure, or (2) in customer-managed databases in their own VPC’s at AWS or Microsoft Azure or in customer-controlled data centers.

Application restore points are saved automatically when an editing session begins and can be saved manually by the author at any time, ensuring that authors can always return to an earlier version. When an application is ready for use, a version is selected to be published to users.

We have ISO 27001-aligned policies and procedures for information security as well as all other aspects of technical operations and conduct periodic internal audits to verify compliance. We arrange periodic penetration testing by independent security experts and are subject to audit by customers’ information security teams.

Single Sign-On is available with Microsoft Active Directory or any other SAML 2.0 identity provider.

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