Careers

The individual will be a key member of Neota’s global sales team and be responsible for driving our sales consulting framework to new customers. The ability to consult and design sophisticated and complex use cases and selling new ways of doing business will be critical to the person’s success.

This role is hands on. You will need to not only sell our product, but learn how to use our tool and build apps (no programming experience required).

Responsibilities:

• Contribute to, and execute on business opportunities to build and maintain a strong sales pipeline to support the attainment of company objectives
• Manage new customer relationships – delivering solutions for our customers within time and budgetary restraints, while understanding and managing customer expectations
• Assist in a defined consultative sales process to help prospects understand the capabilities of the Neota Software platform and help them identify relevant use cases for their business;
• Strong leadership and managerial capabilities in motivating, mentoring and managing a rapidly growing sales team.
• Sell the software solution by developing relationships with prospects; researching and analyzing sales options and recommending solutions.
• Remain current on industry trends, market activities, and competitors.
• Help clients define use case candidates and requirements for scope and estimation
• Build proof-of-concept applications (where required)
• Assist customers in creating a vision for their use of our platform within their business
• Play an active role in creating and honing the company’s value proposition and the positioning of the company’s solutions to land new business.
• Run an engagement framework for agreed clients, including workshops, breakfast seminars and speaking engagements, to help identify additional uses cases for creation

Requirements

What are the key requirements?

• Minimum of 4 – 5 years of experience within a technical sales, legal or consulting environment
• Proven success with corporate clients
• Understanding and experience with consultative / technical sales process
• Ability to converse with c-suite stakeholders on the value of the Neota platform
• Agility in managing and adapting to change in a small growing company and culture
• Customer facing experience, with a preference for Professional Services Consulting experience, with excellent written and oral communication skills
• Understanding of marketing and lead generation process
• Bachelor’s degree or equivalent

What other experience is desirable?

Experience listed below, while not necessarily a requirement for this position, provide additional depth and value to the role.

• Degree in Law or related field
• Certifications pertinent to project management
• Exposure to front end, back end, or full stack web development
• Knowledge and experience in using Hubspot.

As a Neota SDR (Sales Development Representative), you are a master of building a sales pipeline (Sales Qualified Leads) within the legal and professional services sectors. You creatively leverage HubSpot’s automation features and other outbound activities to help generate meetings and opportunities for the wider sales team.

About You

• You are passionate about prospecting
• You have a competitive and positive attitude
• You are hungry to meet and exceed sales quotas
• You are comfortable sending emails and making calls every day
• You are experienced with CRM software (e.g. Salesforce, MS Dynamics, NetSuite, HubSpot)
• You have professional communication skills – both verbal and written

Responsibilities

• Research and identify potential customers for Neota Logic
• Create outbound prospecting campaigns via cold emails and calls
• Collaborate with the Sales & Marketing department to develop targeted lists, call strategies, and messaging to drive opportunities
• Utilise industry knowledge to research & develop accounts, identify key players and generate interest.
• Follow up after events and other marketing campaigns to warm leads
• Learn and maintain knowledge of Neota’s platform, track, and report on all activities and results using HubSpot.

Requirements

• 1 – 2 years of cold calling sales experience, ideally for a SaaS company
• Ability to deliver engaging presentations
• Ambition, goal-oriented for growth
• Superior time management and productivity skills

**Applicants must be a permanent resident and eligible to work in the United States**

***This role is for a Solution Architect within Neota’s No-Code Environment***

We are seeking someone to bridge technology and customer service in a growing company. This position requires teamwork and autonomous focus. The individual will work with customers to define, build and support “no-code” applications. A successful candidate will be proactive, customer focused, technically minded with demonstrable logic-based problem solving, and have experience with technical project management.

Responsibilities

• Work as a member of the Customer Success team to build, test and support no-code applications for customers, including application scoping, design, documentation, and maintenance
• Manage customer projects and provide high-tier support
• Conduct training and mentoring to help customers
• Analyze customers’ business processes and recommend improvements through automated document, process and expert advice solutions
• Serve as the liaison between the customer and internal departments
• Contribute to the platform roadmap

Qualifications

Must haves:

• Bachelor’s degree (Masters is a plus)
• 2-5 years professional experience within a professional services firm, law firm or project-based environment
• Experience in a client facing role

Viewed favourably:

• Computer skills/technical background (familiarity with APIs and/or SQL a plus)
• Project Management experience
• Experience in a technical support role or help desk role
• Experience with product documentation and training

Demonstrated Skills

• Excellent attention to detail
• Proven ability to work creatively and analytically to solve problems – a motivated and proactive lateral thinker
• Ability to work collaboratively and independently with a diverse audience of stakeholders
• Excellent interpersonal skills, written and oral communication
• Agility in managing and adapting to change in a fast-paced environment
• Bonus points for experience with any of the following: JIRA, CSS, HTML, UIkit, Bootstrap, API Services, DocuSign, Lucidchart, Slack, Microsoft Word & Excel, iManage, Sharepoint, Adobe, Gmail

Benefits

We value our employees’ time and efforts. We work to maintain the best possible environment for our employees, with flexible working conditions and an encouraging environment where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

**Applicants must be a permanent resident and eligible to work in Australia**

***This role is for a Solution Architect within Neota’s No-Code Environment***

We are seeking someone to bridge technology and customer service in a growing company. This position requires teamwork and autonomous focus. The individual will work with customers to define, build and support “no-code” applications. A successful candidate will be proactive, customer focused, technically minded with demonstrable logic-based problem solving, and have experience with technical project management.

Responsibilities

• Work as a member of the Customer Success team to build, test and support no-code applications for customers, including application scoping, design, documentation, and maintenance
• Manage customer projects and provide high-tier support
• Conduct training and mentoring to help customers
• Analyze customers’ business processes and recommend improvements through automated document, process and expert advice solutions
• Serve as the liaison between the customer and internal departments
• Contribute to the platform roadmap

Qualifications

Must haves:

• Bachelor’s degree (Masters is a plus)
• 2-5 years professional experience within a professional services firm, law firm or project-based environment
• Experience in a client facing role

Viewed favourably:

• Computer skills/technical background (familiarity with APIs and/or SQL a plus)
• Project Management experience
• Experience in a technical support role or help desk role
• Experience with product documentation and training

Demonstrated Skills

• Excellent attention to detail
• Proven ability to work creatively and analytically to solve problems – a motivated and proactive lateral thinker
• Ability to work collaboratively and independently with a diverse audience of stakeholders
• Excellent interpersonal skills, written and oral communication
• Agility in managing and adapting to change in a fast-paced environment
• Bonus points for experience with any of the following: JIRA, CSS, HTML, UIkit, Bootstrap, API Services, DocuSign, Lucidchart, Slack, Microsoft Word & Excel, iManage, Sharepoint, Adobe, Gmail

Benefits

We value our employees’ time and efforts. We work to maintain the best possible environment for our employees, with flexible working conditions and an encouraging environment where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

**Applicants must be eligible to work in the United States**

We are seeking someone to bridge technology and customer service in a growing company. This position requires teamwork and autonomous focus. The individual will manage all aspects of the customer relationship, including working with our Solutions Architect team to define, build and support “no-code” applications. A successful candidate will be proactive, customer focused, technically minded with demonstrable logic-based problem solving, and have experience with technical project management.

Responsibilities 

• Work with the Customer Success team and the Customer Success Lead in implementing and refining customer on-boarding and training process
• All aspects of the customer management process, including relationship building and management, financials, reporting, coordinating joint marketing, etc.
• Conduct workshops and other training to help customers learn the Neota  platform and prototype their use cases
• Serve as the liaison between the customer and internal departments
• Manage customer projects (prior project management experience a plus), including scoping, testing, reporting, documenting, and maintaining  applications, as needed, to help clients build more applications or as higher tiered support services
• Analyze customer’s business processes and recommend intelligent expert systems to standardize and automate the delivery of those processes

Qualifications

Must haves:

• Bachelor’s degree (Masters is a plus)
• 2-5 years professional experience in a customer-facing role (ideally within a professional services firm, SaaS business, or project-based environment)

Viewed favourably:

• Computer skills/technical background a plus (familiarity with APIs and/or SQL an extra plus)
• Project Management experience
• Experience with product documentation and training

Demonstrated Skills

• Excellent attention to detail
• Proven ability to work creatively and analytically to solve problems – a motivated and proactive lateral thinker
• Ability to work collaboratively and independently with a diverse audience of stakeholders
• Excellent interpersonal skills, written and oral communication
• Agility in managing and adapting to change in a fast-paced environment
• Bonus points for experience with any of the following: JIRA, CSS, HTML, UIkit, Bootstrap, API Services, DocuSign, Lucidchart, Slack, Microsoft Word & Excel, iManage, Sharepoint, Adobe, Gmail
• Self-starter

Benefits

We value our employees’ time and efforts. We work to maintain the best possible environment for our employees, with flexible working conditions and an encouraging environment where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

Key Responsibilities

QA Analysts are responsible for:

Manual and automated regression testing of our web-based software

• Analysis and triage of software issues encountered by internal and external users
• Testing and confirmation of fixed bugs and new features
• Creating, maintaining and executing test plans & scripts
• Preparing for upcoming releases by understanding requirements, participating in meetings, etc.

Required Qualifications / Experience:

• Bachelor’s Degree in an IT-related discipline
• 3-5 years hands-on experience in Software Quality Assurance
• Excellent oral and written communication skills
• Experience with at least one automated test tool, such as Micro Focus UFT.
  

Special Consideration for Candidates with:

• Experience with bug tracking software such as Jira
• Experience with test planning software such as Test Rail
• Significant experience with automated testing

Professional Skills:

• Excellent communication and interpersonal skills
• Proven ability to work creatively and analytically in a problem-solving environment
• Highly motivated self-starter, with the ability to handle multiple priorities
• Ability to work independently & effectively as part of a geographically dispersed team
• Strong attention to detail

The individual will be a key member of Neota’s global sales team and be responsible for driving our sales consulting framework to new customers. The ability to consult and design sophisticated and complex use cases and sell new ways of doing business will be critical to the person’s success.

This role is hands-on. You will need to not only sell our product, but learn how to use our tool and build apps (no programming experience required).